Management Issues

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Management issues list the problems that occur when management has not given the necessary support or resources to the automation team or team members are new to test automation. Problems can also be caused by unrealistic expectations. The table below gives a short list of the issues. Clicking on an issue shows more detail and the patterns needed to solve it.
The Management Issues Mind Map shows an overview of the Management Issues, together with the top level of resolving patterns, both the Most Recommended and other Useful patterns.


Issue
Description
AD-HOC AUTOMATION
Automation is done Ad-Hoc with no planning or preparation
HIGH ROI EXPECTATIONS
Management wants to maximize ROI from the test automation project, but is not prepared to invest adequately
INADEQUATE SUPPORT
The test automation team doesn't get adequate support from management, testers or other specialists
INADEQUATE TEAM
Either there is no test automation team and it must be built from scratch or you do not have all the roles you need on board or some or all the members of the test automation team are not suited to do test Automation
INADEQUATE TECHNICAL RESOURCES
The technical resources for test automation are insufficient or not appropriate or both
INADEQUATE TOOLS
The tools that are currently used are not appropriate for the Software Under Test (SUT) or are not supported any longer or you still don't have adequate tools.
KNOW-HOW LEAKAGE
Test automation know-how (for instance scripting, tools) is being lost from the organisation.
LIMITED EXPERIENCE
The test automation team has limited experience in test automation or in the SUT or new team members take too long to become productive
LOCALISED REGIMES
Tool use or testware architecture is different from team to team
NO PREVIOUS TEST AUTOMATION
You are supposed to start automating tests, but neither you nor your team has any experience in test automation and it hasn’t ever been implemented in the company
OBSCURE MANAGEMENT REPORTS
Reports from test automation are not very useful to monitor the process and keep management informed
SCHEDULE SLIP
The planned automation is not keeping up with its schedule for developing the automation or for automating tests
SUT REMAKE
Substantial changes are being made to the SUT or it is to be rewritten from scratch
UNMOTIVATED TEAM
The test automation team is not motivated. Team members don’t collaborate and are not willing to share their know-how
UNREALISTIC EXPECTATIONS
There are unrealistic expectations regarding what test automation can and cannot deliver

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